Privacy Policy and Data Practices
Your privacy is fundamental to our commitment
Introduction to Privacy Principles
We respect your privacy and manage your personal information with care and transparency. This privacy policy describes how your data is collected, used, and safeguarded on wexoraovion.com.
Our practices reflect Australian privacy standards and regulations. We are committed to maintaining your rights and giving you control over your information.
Data We Collect and Why
Personal data is collected to ensure quality service, communication, and site improvement. Information may include contact details, preferences, and browsing activity.
Direct Information You Provide
- Contact details you submit through our forms or emails
- Correspondence for customer support or assistance
- Feedback for service improvement or review
- Subscription to updates or newsletters
- Voluntary participation in surveys or events
Automatically Collected Information
- Device information and browser type used
- Pages visited and time spent on site
- IP address and user location estimation
- Technical errors and diagnostic data
- Cookies and similar tracking technologies used
How We Use Your Information
Data is used to enhance service quality, respond to inquiries, provide updates, and uphold safety standards.
- Improving communication and responses
- Personalizing your experience on our site
- Maintaining security and site integrity
- Sending service-related communications
- Conducting analysis for quality improvement
- Fulfilling any contractual obligations
- Complying with legal standards where required
Our Commitment: We protect your information using industry-standard measures and do not sell your data to third parties.
How Your Data May Be Shared
We only share data with trusted partners for operation, legal compliance, or as required by law. No data is sold.
Service Providers
Service providers may access limited data to perform essential business functions, under strict confidentiality.
Legal Obligations
Your information is disclosed only if legally necessary, such as compliance or government requests.
Anonymous Statistics
Aggregated, anonymised data may inform service improvements and user experience.
Your Data Rights and Choices
You can request access, correction, or deletion of your personal data, or object to certain uses at any time.
- Request and receive information held about you
- Ask for corrections to inaccurate information
- Request data erasure where applicable
- Request a copy of your data in digital form
- Object to processing for certain uses
- Request usage limits in certain contexts
Contact our team for privacy requests or data-related questions using the details provided below.
How We Protect Your Data
We implement secure practices and technical safeguards to keep your information protected against misuse.
Technical Security Measures
- Encryption of data during transfer
- Secure servers with monitored access
- Firewall protection and regular reviews
- Continuous vulnerability monitoring
Organizational Safeguards
- Regular staff training on privacy policies
- Strict internal data access controls
- Audit procedures to identify risks
- Policies for responsible data handling
Data Retention and Deletion
Personal data is stored as long as necessary for service delivery, improvement, and compliance.
- Access and contact information
- Insights from emotional support engagement
- Messages or inquiry correspondence
- Transaction records if applicable
- Subscription or opt-in preferences
Data is deleted or anonymised following legal retention periods.
Data Transfers Outside Australia
If data is transferred internationally, safeguards are used to ensure equivalent privacy standards.
- Adoption of legal data transfer mechanisms
- Assessment of overseas partner standards
- Explicit user consent when needed
- Contractual protections in agreements
Cookies and Tracking Practices
We use cookies to personalize your experience and analyse site usage, complying with Australian laws.
Cookie Types and Purposes
- These are vital for essential website features only.
- Used for website analysis and performance monitoring.
- Help customise your experience and content.
- Support additional features and preferences.
See our Cookie Policy for how to manage or disable cookies.
Updates to This Policy
We update our privacy policy as laws and practices evolve. Revisions will be communicated on this page.
- Updated policy posted on website
- Notice via important service emails
- Notification at log-in, if relevant
- Inclusion in regular policy summaries
Review this policy regularly to stay informed about changes.
Contact for Privacy Questions
For questions or data requests, please reach out to our privacy team directly.
Wexoraovion
34 Welshpool Road, Welshpool, WA 6106 Australia
Phone: +61879969865
Email: content@wexoraovion.com
Last updated on December 1, 2025
Policy effective from December 1, 2025